I just packed my bag for its first trip and the outside zipper immediately broke. The b...

GetHuman-jbres's customer service issue with eBags.com from June 2018

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The issue and preferred resolution, in GetHuman-jbres's own words:
I just packed my bag for its first trip and the outside zipper immediately broke. The bag wasn’t even full.... disappointed and need to return
I trust that eBags.com will make this right and come up with a resolution that is fair.
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eBags.com

Customer service issue
Reported by GetHuman-jbres
Jun 6th, 2018 - 2 mons ago
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Timeline
GetHuman-jbres started working on this issue
Jun 6th 2:42pm