how to r-order when sending size back for a larger piece of luggage

GetHuman611512's purchase return issue with eBags.com from April 2018

Help with my eBags.com issue
The issue in GetHuman611512's own words
The problem: how to r-order when sending size back for a larger piece of luggage
GetHuman611512 did not yet indicate what eBags.com should do to make this right.
I have an issue with eBags.com too
How GetHuman611512 fixed the problem
ok...so I sent tne one piece back and then ordered a larger size.
Please help with my eBags.com issue
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eBags.com

purchase return issue
Reported by GetHuman611512
Apr 19th, 2018 - 8 mons ago
I have an issue with eBags.com too
Fixed
GetHuman611512 shared how to fix
Seen by 3 customers so far
Similar issue to 39 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman611512 started working on this issue
Apr 19th 3:23pm
GetHuman611512 confirmed the issue is fixed. Hooray!
Apr 23rd 12:11am