I WAS CHEATED OUT OF ** TICKETS PLAYING IN LEAGYE POKER

GetHuman-kashasda's customer service issue with Zynga from May 2021

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The issue in GetHuman-kashasda's own words
I was trying to collect the ** ticketsi was to recieve for finishing in **th pace.When i hit on the get results button the computer hung and the zybga program never took me to the page to collect my tickets that then allows you to redeem for cash and gold. ... This week just ending i came in **th place and i never got ** TICKETS THAT I SHOULD HAVE RECIEVED BECAUSEI FINISHED **TH.I play in the league where you can get to the master level **-** and that ends on Sunday nights at * pm.i HAVE BEEN PLAYING FOR MONTHS AND I NOTICED WHEN I HIT ON THE GET RESULTS BUTTON IT GOT HUNG UP AND NEVER TOOK ME THER TO WHERE YOU GET THE TICKETS FOR THE POSITION YOU FINISHED IN.THIS WOULD HAVE BEEN SUNDAT THE **ST OF MAY.THESE ** TICKETS WHEN REDEEMED WOULD PROVIDE ME ALOT OF CASH BUT ALSO GOLD .This is totally unfair and would like to get my ** tickets .Your emails asked if the problem is resolved but you never instructed me on how to resolve it .i do not know how on my own.
I have been playing for months and need thetickets to be able to keep compeeting.This can not be resolved by me unless you at zynga explain to me how to resolve the issue.THIS IS VERY UNFAIR BECAUSE TO COMPETE AND WIN I DEVOTE MANYHOURS OF TIME DURING THE WEEK.
i want to be given the ** tickets i earned by coming in **th place .this would be ** tickets based on me coming in out of top ** but better then **th place i believe.
I HAVE BEEN PLAYING FOR A WHILE AND I ONLY PLAY AT ZYNGA POKER.I ALSO SPEND HOURS EVERY DAY TO BE ABE TO COMPTETE AND MOVE TO THE NEXT LEVEL WITH ** BEING THE LEVEL THAT IS THE HIGHESTY.
i AM WAITING FOR THE ZYNGA PEOPLE TO TELL ME HOW TO FIX THIS .i WOULD NOT HAVE ANY IDEA ON HOW TO FIXITY SINCE THE PROBLEM WAS WITH ZYNGA NOT TAKING ME TO THE RESULTS PAGE AND ON ZYNGAS SITE I JUST GOT WHAT LOOKE D LIKE WHEN THE PAGE GETS RELOADED AND THEN HANGS
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I was playing in the weekly texas holdem poker league that ends on sunday nights at * pm.
Customer service issue
Reported by GetHuman-kashasda
May 31st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1801 others
0 customers following this

Timeline

GetHuman-kashasda started working on this issue
May 31st 12:18am
GetHuman-kashasda indicated the issue is not fixed yet.
May 31st 6:13am
GetHuman-kashasda indicated the issue is not fixed yet.
May 31st 7:19pm
GetHuman-kashasda indicated the issue is not fixed yet.
May 31st 7:34pm
GetHuman-kashasda indicated the issue is not fixed yet.
Jun 2nd 2:10am

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