In a nutshell: Losing access to a Zynga account can be frustrating, especially after putting in hours of game progress. This guide offers clear, step-by-step instructions to help recover your account and get back into your favorite games. Some players lose access after switching devices, uninstalling apps, or forgetting login details. This post includes the basic steps like opening the Zynga site, choosing the correct login option, resetting your password, and checking for progress inside the game. If those steps don't work, we’ll also show how to contact Zynga’s customer support directly. Follow each step carefully to recover your account without missing anything.
Losing access to a Zynga account can be frustrating, especially after putting in hours of game progress. This guide offers clear, step-by-step instructions to help recover your account and get back into your favorite games. Some players lose access after switching devices, uninstalling apps, or forgetting login details. This post includes the basic steps like opening the Zynga site, choosing the correct login option, resetting your password, and checking for progress inside the game. If those steps don't work, we’ll also show how to contact Zynga’s customer support directly. Follow each step carefully to recover your account without missing anything.
Start by opening your preferred web browser (such as Chrome, Safari, or Firefox) on your phone or computer.
Type www.zynga.com in the search bar and press Enter. This takes you to Zynga’s official homepage.
Scroll through the homepage and click on the game you want to recover (e.g., FarmVille 3, Words With Friends). You’ll be redirected to that game’s page. On the game’s page, you’ll then be prompted to log in using your preferred method.
Zynga allows logins using different methods, Facebook, Apple ID, Google, or Zynga ID. Choose the one you originally used to create your account.
If you forgot your password, click on the “Forgot Password?” link. Enter the email address linked to your Zynga account and follow the instructions to reset your password. Check your email inbox (and spam folder) for a reset link.
Click the password reset link from your email, create a new password, and go back to the login screen. Enter your updated details and log in to your account.
After logging in, go to the Zynga game you were playing (like FarmVille or Words With Friends) on your device. Make sure you’re logged into the same account within the game’s settings.
Once in the game, it should load your previous progress. If not, go to the settings or profile section of the game and ensure it’s connected to your Zynga account, Facebook, or the login method you used.
If your account still doesn’t show your progress, contact support. On the home page, scroll down to the bottom of the page, and click “Support.” Then scroll down and click “Contact Us”. Fill in the form with your details, including the email you used, full name, player ID and a brief description of your issue (e.g., "I lost access to my Zynga account and can’t recover game progress."). Submit the form and wait for a response via email.
Recovering your Zynga account takes just a few simple steps: open your browser, go to Zynga.com, sign in using your original method, and reset your password if necessary. After logging in, open your game and check if your progress is restored. If you still face issues, Zynga’s customer support is available to help recover your data. Once your account is restored, you can continue playing right where you left off. It’s important to always connect your games to an account to avoid future loss. With your account back, you're all set to enjoy Zynga games again.
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