I downloaded Farmville * Country Escape onto my Surface Pro, played up a few levels and...
GetHuman-ltdesign's customer service issue with Zynga from December 2018
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The issue in GetHuman-ltdesign's own words
I downloaded Farmville * Country Escape onto my Surface Pro, played up a few levels and it prompted me to log on with facebook to earn ** keys. When I did the screen went to the white snow and never came back up. I uninstalled then reinstalled and started over. I made it to level ** or ** and tried the facebook prompt again and it did the same thing. I would just start over but I've spent real money buying keys and building up my farm and don't really want to start over AGAIN. This would now make the *th time starting over because of the glitch. My current ID************. Please restore my farm if possible. I have a really old farm somewhere in the cloud that I would really love to have back, but I uninstalled the game a few years ago so I don't have that ID*.
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