Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ltdesign may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-ltdesign's own words
I downloaded Farmville * Country Escape onto my Surface Pro, played up a few levels and it prompted me to log on with facebook to earn ** keys. When I did the screen went to the white snow and never came back up. I uninstalled then reinstalled and started over. I made it to level ** or ** and tried the facebook prompt again and it did the same thing. I would just start over but I've spent real money buying keys and building up my farm and don't really want to start over AGAIN. This would now make the *th time starting over because of the glitch. My current ID************. Please restore my farm if possible. I have a really old farm somewhere in the cloud that I would really love to have back, but I uninstalled the game a few years ago so I don't have that ID*.
GetHuman-ltdesign did not yet indicate what Zynga should do to make this right.
I have an issue with Zynga too
How GetHuman-ltdesign fixed the problem
We are waiting for GetHuman-ltdesign to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.