Was using my account, *****@***.com and was mid conversation with someone and suddenly...
GetHuman-jimwilc's Hacked Account issue with Zoosk from July 2019
Help with my Zoosk issue
First: share to improve GetHuman-jimwilc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jimwilc may need:
Name on the account, email, password, phone number, date of birth, and address
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jimwilc's own words
Was using my account, *****@***.com and was mid conversation with someone and suddenly, it yanked me out to login screen. I wasn't ***% sure of my password, but knew just a few days back I used it in Chrome browser so looked up in my saved passwords. It was one I use on several different accounts. Twice now, I've requested email to reset password, however to date, they've never arrived. I guess I'd like to have reset email sent to me other than through Zoosks normal way to send because hacker may have found a way to redirect to their account? Or an email sent to ******@***.com *Maybe just switch the email on the account to that address and inform me of password allowing me to reset to fresh never used password? You tell me how you'd fix. I'm game for anything. LOL
GetHuman-jimwilc did not yet indicate what Zoosk should do to make this right.
I have an issue with Zoosk too
How GetHuman-jimwilc fixed the problem
We are waiting for GetHuman-jimwilc to fix the problem and share the solution with the rest of us customers.
Please help with my Zoosk issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zoosk customer problems.
We can help you get Zoosk's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.