My name is Michael Fry and I have two different email address on file and I only use on...

GetHuman2962291's customer service issue with Zoosk from May 2019

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The issue in GetHuman2962291's own words
My name is Michael Fry and I have two different email address on file and I only use one. These two email address went to another IPhone that was stolen and I had to purchase a new IPhone that I have been trying to transfer information to the new one from the one that was stolen. With that being said, the old iphone had the two email addresses on file, and I updated the new IPhone with just the one email address, but no one is receiving my new email address with the new IPhone I have, only me receiving emails coming in. So why?isn’t anybody responding to my emails with the new IPhone I have now? With the new IPhone I purchased. I think we need to update the two email addresses from the IPhone that was stolen to the new IPhone to put them on file with the IPhone I have now.*Thanks! *Michael

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Zoosk

Customer service issue
Reported by GetHuman2962291
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14645 others
0 customers following this

Timeline

GetHuman2962291 started working on this issue
May 22nd, 2019 11:23am