Hello, was previously on a POF*Dating site. Exclusively. I was hacked recently. Had it...
GetHuman-ilchukn's customer service issue with Zoosk from July 2018
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ilchukn's own words
Hello, was previously on a POF*Dating site. Exclusively. I was hacked recently. Had it completely shut down and given a refund. While still on this site*Expiring in September. I have joined back up with Zoosk for minimum of * months. I am a return customer , possibly third time. One of your new clients mailed me , stating a quote I made years ago. I never sent it. *Perhaps it was a Zoosk generated message or a Hacker.*I encouraged her to report it.*She claimed trying to view my profile only gave her one option. Report me.*I looked at my current profile pictures. Zoosk asked me to verify my photos. I submitted. *Please investigate if there is the possibility of my old expired account interfering with my new registration. Besides every time I came back on site. I have been charged a setup fee in addition to the monthly. If in fact I've been violated or hacked please shut down and I expect a full refund. Sincerely. *Nicolias P. Ilchuk
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