Hello,*I just received my zip card in the mail and was excited to book my first reserva...

GetHuman1162463's customer service issue with Zipcar from September 2018

5 views
 | 
990 similar
 | 
0 following
Help with my Zipcar issue
First: share to improve GetHuman1162463's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1162463 to get a Zipcar rep on the line!
Always use the GetHuman Phone tocall Zipcar. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1162463's own words
Hello,*I just received my zip card in the mail and was excited to book my first reservation home from school for Columbus Day weekend. I usually take the train and heard from a friend about zip car and thought wow this is a great alternative and a more economical way to travel. I was pleased to see that my trip did not exceed the *** mile daily limit. HOWEVER I was EXTREMELY SADDENED and DISAPPOINTED to discover your UNCLEAR and LIMITED one-way policy. I discovered I was unable to travel from Fairfield University to Boston to return home further ruining my travel plans and life a lot more complicated. I STRONGLY suggest from the point of a college tutuion paying student that you make this option AVAILABLE! I believe that people will not only use it but feel safer and happier about traveling home. This inconvenience really ruined my experience with zipcar and I am strongly considering canceling my membership. I hope you take into account my opinion and expand the “one way” zipcar availability.*Sincerely,*Jacqueline Gannon
GetHuman1162463 did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman1162463 fixed the problem
We are waiting for GetHuman1162463 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zipcar email you?
This email address isn't valid
Follow this issue
See how GetHuman1162463 fixes it.
This email address isn't valid

Zipcar

Customer service issue
Reported by GetHuman1162463
Sep 18th, 2018 - 6 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 5 customers so far
Similar issue to 990 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth
Timeline
GetHuman1162463 started working on this issue
Sep 18th, 2018 8:34pm