I am a homeowner of a property in Sugar Mountain, NC. The address is *** Trillium Lane...

GetHuman2915874's customer service issue with Zillow from May 2019

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The issue in GetHuman2915874's own words
I am a homeowner of a property in Sugar Mountain, NC. The address is *** Trillium Lane and the property was on the market and expired on ********. The property was relisted on ******** as a new listing, with changes to the property itself and the price was changed. The property is currently listed with John Heinlein of Blue Ridge Mtn Real Estate. The property is a NEW LISTING AND YOU ARE SHOWING IT AS BEING ON THE MARKET FOR *** days which is wrong. The listing agent has a claim * with Zillow and the days on market has to be changed to reflect this new listing. When the new listing came on the market, you put it in as a price change, not a new listing with only * days on the market, not ***. I am not a happy Seller when I know that the listing agent has tried to correct your mistake, but it still has not happened. Please advise.Sandra Magner (owner of *** Trillium Lane in Sugar Mtn, NC)

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Zillow

Customer service issue
Reported by GetHuman2915874
May 13th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 11910 others
0 customers following this

Timeline

GetHuman2915874 started working on this issue
May 13th, 2019 7:10pm
GetHuman2915874 indicated the issue is not fixed yet.
May 15th, 2019 11:21pm
GetHuman2915874 indicated the issue is not fixed yet.
May 15th, 2019 11:39pm