Good morning! I'm a realtor, and here's the link to my profile: **https:**www.zillow.co...

GetHuman-mollymha's customer service issue with Zillow from February 2019

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The issue in GetHuman-mollymha's own words
Good morning! I'm a realtor, and here's the link to my profile: **https:**www.zillow.com*profile*MollyMHawkins***I've got a sweet client who thought he put * stars on negotiation on a review for me, but somehow it showed up as ZERO **He's been trying to edit it -- It's my most recent review - His name is Robert Castro, and his email is *****@***.com and his cell is ***-***-**** -- Can you please help me? You can definitely read from the review that he wrote that he did NOT mean to put ZERO lol -- I THANK you SO much for helping me with this!! (I am DYING at having a ZERO -- retired school teacher here! ******)** Could you please get in touch with him so this can get resolved? He said the app was hard for him because his fingers were too big for his cell phone screen! ha --- your help is TRULY appreciated!!**THANKS!!!!
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Zillow

Customer service issue
Reported by GetHuman-mollymha
Feb 28th, 2019 - 3 mons ago
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GetHuman-mollymha started working on this issue
Feb 28th 5:18pm