* days ago I bought a gray color knee length coat , but turn out it’s a male coat and i...

GetHuman-chefloch's customer service issue with Zara from November 2018

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The issue in GetHuman-chefloch's own words
* days ago I bought a gray color knee length coat , but turn out it’s a male coat and it’s constanly puff up so I took back to the store Try to return it but I lost my receipts but I have the record at my Visa card. But The people from the store told me the only way they can do is change exactly the same coat , can’t return or give store credit, now I’m stuck With this men’s coat which I don’t have money to buy another coat and I can’t wear this one !*Can you figured out a way help me?
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Zara

Customer service issue
Reported by GetHuman-chefloch
Nov 29th, 2018 - 9 mons ago
I have an issue with Zara too
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Seen by 3 customers so far
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GetHuman-chefloch started working on this issue
Nov 29th, 2018 7:23pm