About * months ago my bank account started having $**.** taken out every month around t...

GetHuman-lisamidb's Account Access issue with YouTube from May 2021

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YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisamidb will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lisamidb can let us know if they help or not.
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Before contacting them, items GetHuman-lisamidb may need:
Email on Account, Phone Number, Name of Account Holder, and Password
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lisamidb's own words
About * months ago my bank account started having $**.** taken out every month around the **th of the month. As far as I know I don't have a youtube account. I don't know how or why this is happening. One time I clicked on an ad while watching music videos to remove commercials for * weeks and then be billed, the commercials never stopped and I could not find away to contact youtube about it. I need to have all of the monthly charges that have been taken out of my account to be refunded to my account. I would also like an explanation as to why I started to be billed. I have never seen a billing statement or an email regarding youtube. Please help me. My * ***-***-****, you may text and*or call me. My name is Lisa Midboe. My computer skills are very limited and I am disabled and definitely cannot afford this billing to continue. Thank you,

GetHuman-lisamidb did not yet indicate what YouTube should do to make this right.

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Account Access issue
Reported by GetHuman-lisamidb
May 11th, 2021 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 13379 others
0 customers following this


GetHuman-lisamidb started working on this issue
May 11th, 2021 5:44pm

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