YouTube Customer Service Issues

Hello YouTube Team, I recently discovered that my Gmail account, "[redacted]," was disabled due to a terms violation. Unfortunately, I did not receive a clear explanation regarding the violation. I had created a YouTube channel called "mohi masti" linked to this Gmail account, and to my dismay, my videos were deleted, replaced with unauthorized content, and the channel name was altered to "HD channel." It appears that my account may have been compromised by a hacker. Given the significance of my YouTube account and the hard work I put into creating my videos, it is crucial for me to regain access and ensure the safety of my data. I kindly request your prompt assistance in resolving this matter. Thank you in advance.

I am experiencing a situation concerning an individual with a YouTube channel known as @I am Patrice Meeks. Recently, we engaged in a dispute involving comments related to the Sussexes, during which defamatory remarks were exchanged. Another person, @Iola Blakeslee, became involved as well, leading to further argumentative behavior directed at those who made comments they disagreed with. Despite my attempts to address the issue and move on, Miss Meeks continued to provoke me, eventually creating a video containing my name without my consent, linking me to unrelated matters such as Prince Andrew's scandals. This behavior goes beyond expressing opinions and is unacceptable. I am requesting the removal of the video and a warning regarding the unauthorized use of individuals' names. I would appreciate speaking with someone over the phone as I find technology challenging. You can reach me at [redacted]0. Thank you for your assistance.

I am looking to speak with a representative directly and not an automated system. Please provide me with a contact number where I can reach a live person, or you can contact me at [redacted]. I prefer not to communicate through email and will discontinue my subscription if you insist on email only. I am encountering difficulties accessing my account as I used my work email address, which is being flagged as spam. Each time I attempt to log in, I receive a spam alert. It has been three days now since I have been unable to access my account. If this issue is not resolved promptly, I will have no choice but to cancel my subscription and switch to a different service provider, although I would rather not do so as I am satisfied with your service. I will be awaiting your call patiently within the next hour or so.

I need to cancel my subscription. I've been attempting to do so without success. Please cancel my subscription and refund my money promptly. It was meant to be a free trial, but I couldn't locate anyone to assist with cancellation. Please contact me at [redacted] to address this issue. I urgently require a refund. I'm currently facing difficulties making this work. Are there any representatives available to aid me? The customer service hotline and online support have been unsatisfactory.

I subscribe to YouTube TV using my bank account, and my payments are always up to date. However, my husband has a recurring debit charge of $52.69 on his bank account for a service he doesn't use, which is linked to a debit card associated with my account. The charge on his account is unjustified, especially since my account was already paid the correct amount of $67.18 on 12/17/19. We urgently need a refund of $52.69 to his account without any delay.

There are YouTubers like Sajida Ahmed, Dr. Turki, and Waqar Zaka who seem to have the sole purpose of abusing India with no evidence to back their claims. They are using their channels to fuel religious tensions in India and incite people to protest against the government, promoting public harm and supporting separatist movements. Waqar Zaka even called for jihad against India. It's important for YouTube to investigate, ban their channels, and consider legal action against them. While freedom of expression is important, it shouldn't be used to target the Hindu community and promote violence, as they take pride in discussing the rape of non-Muslim women in their agenda. It's concerning that they are potentially influencing viewers in a negative way. Please review their content as soon as possible. Regards, Abhishek Sikdar.

I recently signed up for the YouTube TV service last week on 12/26. I understood the offer to be a 30-day FREE trial followed by a monthly charge of $12.99 plus tax. However, I was shocked to see a charge of $53.21 on my account today, only 7 days into my trial. This goes against what was promised, and I feel deceived by the sudden price increase and the shortened trial period. I am interested in keeping the service, even at the higher price, but I would like the unnecessary charge reversed until I have completed the agreed-upon trial period. A clarification on this issue would be greatly appreciated as I currently feel misled.

I signed up for a YouTube Premium trial in Sept [redacted] but never got a confirmation. Despite receiving a bill, I couldn't log in to the service under [redacted] The website kept prompting me to sign up for another trial, even though I was logged in. I never used the trial service, never accessed it, and couldn't check the status. I want a refund for the $11.99 charge on Jan 02, [redacted], as I never accessed the service.

I am having trouble adding channel art to my banner on my channel. Every time I try, it redirects me to a Google page asking me to sign in to access online storage, but when I do, I keep getting an error message saying the feature is unavailable. This has been going on for weeks. Today, I managed to log in, but now it says the image I want to upload is too small. This is the frustrating cycle I face daily. I cannot proceed in creating my channel. I urgently need assistance from Technical Support. Please contact me on [redacted].

My channel received a community guideline strike on June 9, [redacted], which was supposed to expire after 90 days. However, in December [redacted], the strike reappeared on my channel with the expiry date extending each day. It has been 6 months since the strike was initially given, and I need assistance in removing it from my channel so I can join the YouTube partner program. I have reviewed all of YouTube's terms and conditions, and my channel complies with all of them. I kindly request YouTube to promptly remove the strike from my channel. Thank you for your help.

I recently signed up for the 5-day YoutubeTV free trial on December 22, [redacted]. The subscription mentioned a post-trial monthly fee of $49.99, which I acknowledged. Despite cancelling a day or two after the trial ended, I understand I would be charged the full amount due to cancelling late. I am reaching out to confirm the cancellation of my subscription and ensure there will be no additional charges. The unexpected charges of $97.18 and $7.20 are confusing as they were not part of the initial agreement during the free trial signup process. I kindly request an explanation for these charges and their removal, as I anticipated only the $49.99 monthly fee.

I was listening to a rebroadcast of Fox and Friends News by the account "US NewS TV" and noticed subliminal messages with another voice saying "it is an act of state terrorism" in relation to the incident in Iraq involving the Iranian General. I think there should be an option in YouTube's abuse complaint menu to report potential terrorism propaganda and persuasive language that goes against individuals, companies, and governments. While freedom of speech is important, it shouldn't protect offensive or threatening speech.

Dear YouTube Team, I am writing because my channel, GAYAK VIKASH TARZAN, was recently suspended, and I believe it was a mistake. I carefully reviewed the "Community Guidelines" and am confident that my videos did not violate them. There was no nudity, graphic content, hateful speech, threats, spam/scam content, or misleading metadata in any of my videos. If there was an error, I apologize and will ensure to follow the rules moving forward. Kindly reconsider your decision and reinstate my channel. I assure you that I will not repeat any such mistakes in the future. Thank you.

I enrolled in the 2 weeks free trial of YouTube TV on December 28th. Today, January 5th, I received an email saying my account was paused due to needing updated payment information. When I tried to update, I was prompted to add a backup card and was instantly charged $49.99 before my 2-week trial ended. Other reviews have brought up similar issues, and I believe this is not how a 2-week free trial should be handled. I am hoping for a response from a YouTube representative regarding this matter. It is unjust to charge users during a 2-week free trial period. I request a refund from YouTube.

To Whom It May Concern, Hello YouTube, I am Zachary Gentemann, a long-time YouTuber, who has appreciated using your platform over the years. With the upcoming changes due to COPPA, I have some concerns I'd like to address. I have two older channels, SLAYVEN2 and ZDGentleman, that I no longer have access to. This has made it impossible for me to designate the content as Not For Kids. Although the videos on these channels are not monetized and were not created with children in mind, I am unable to adjust their settings. These were simply made for entertainment years ago without any specific audience in mind. While I cannot access these accounts to make the necessary changes, I have left comments on the videos to explain the situation. I hope you will consider this when implementing future policies. Thank you for your attention to this matter. Sincerely, Zachary Gentemann

On January 1st, [redacted], I found my YouTube account suspended. Upon returning home from school, I noticed I was signed out and encountered an error message when attempting to sign back in, mentioning I couldn't access a Google product. I promptly appealed to Google, unaware of the reason for the suspension. My account is used primarily for watching videos, and I am perplexed by any accusations of spam, scams, or deceptive content. The response I received from Google stated my account remained suspended without clarifying the alleged violation. I am eager to understand the cause of the suspension as I rely on the account for subscriptions and playlists. I'm seeking assistance to resolve this issue promptly.

I have been a victim of heinous crimes orchestrated by individuals in law enforcement, specifically William, Darren, and Linda Finney, along with Anthony Brown from the St. Paul, MN police department. They have engaged in child abduction, child trafficking, prostitution, and other unlawful activities for financial gain. I believe they have paid millions to commit violent acts against me and my family members. These individuals have threatened and harassed me, claiming ownership of my residence and displaying disturbing behavior. William Finney even mentioned uploading a video of me on YouTube without my consent. I want to bring attention to these crimes and seek help in stopping their abusive actions. It is essential to address this urgent matter involving the safety and well-being of innocent children and families impacted by these criminals. Michelle Fogarty

A Youtuber by the name of Chris Brockhurst uploaded a video with a misleading title, "THE BEST CAMERA TRIPOD EVER + ITS ONLY $40," which turned out to be a joke about inexpensive tripods rather than an actual recommendation for a good $40 tripod. This sort of misrepresentation can be frustrating and misleading for viewers, especially when the content creator abuses their authority in reviewing photography equipment to attract more clicks. It's unfortunate that there doesn't seem to be a clear way to report this misleading content on YouTube. To make matters worse, the uploader even mocked you for pointing out the clickbait. It's disheartening to encounter such behavior online.

I run a YouTube channel named Blaze Plays where I share Star Wars Battlefront 2 content. Even though I am not eligible for monetization at the moment, approximately half of my videos have received copyright claims for the same issue. The claim is related to a specific sound that plays at the end of a match, attributed to John Williams' Star Wars score. Considering EA's ownership of Star Wars content, should I not have the right to use the music as well?

I have unfortunately lost or had 10 devices stolen, each linked to different email accounts and various channels under my name. I am seeking assistance to recover all my YouTube accounts. Upon searching my name, I discovered channels that are not mine. How can I remove these associations from my name? Additionally, I would like to merge my personal channels, consolidating playlists and content onto one channel. I realize I did not take enough precautions to secure my accounts and urgently require help with this matter. I would appreciate a prompt resolution, and was wondering if there is a phone number I could reach out to for guidance while making the necessary changes on my computer. Thank you.