Hi on June *st **** I uploaded a video to my YouTube channel minutes later the video wa...

GetHuman3601267's customer service issue with YouTube from September 2019

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The issue in GetHuman3601267's own words
Hi on June *st **** I uploaded a video to my YouTube channel minutes later the video was deleted I didn't delete it I thought it was a glitch at first but then I lost access to my channel I realized I had been hacked what happened next was whoever hacked me proceeded to upload videos of pornography and even one of children beating each other which I find to be disturbing and absolutely disgusting I proceeded to tweet at YouTube it took them about two days to respond and then I went back and forth for about * weeks with them over DMs and then they told me they're going to get me in touch with the Creator support team the Creator support team told me to make a brand account which I did not know how to do it they told me to do with the channel Switcher so * months best and I hear nothing and then I get an email saying that the issue is fixed and then they told me to wait a few days which I did and then they still told me to make a bread so I did I created a brand new channel to make a brand account I have since deleted that you I haven't deleted the brand account but I deleted the channel I used to make it so did I send it to them it took them until September *rd to respond where they told me they would take a closer look at it and get back to me here we are on September **th it's been about two weeks I have heard nothing from them since so I would like for you guys to get in contact with them and find a way with them to restore my YouTube channel and return access to me YouTube should respond to me to make this right and returned my account to me

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YouTube

Customer service issue
Reported by GetHuman3601267
Sep 17th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 44515 others
0 customers following this

Timeline

GetHuman3601267 started working on this issue
Sep 17th, 2019 2:21am