I want to subscribe to YouTube tv. I tried to yesterday, but I couldn't get my debit c...

GetHuman-marlerda's customer service issue with YouTube from December 2018

3 views
 | 
10448 similar
 | 
0 following
Help with my YouTube issue
First: share to improve GetHuman-marlerda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marlerda's next move: go to the YouTube help center.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marlerda will want to follow the link below to head to their help center. We will check on GetHuman-marlerda later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-marlerda may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman-marlerda's own words
I want to subscribe to YouTube tv. I tried to yesterday, but I couldn't get my debit card to work. It kept saying that it couldn't accept prepaid cards. Which my card isn't, it's a government backed payment card, because I'm disabled and I'm on disability. Anyway google called me back and we tried my card again, and she said my card wasn't on the list of cards that you accept. She told me to go buy a google play card, that you would accept it then. So I went and got one and I need you to please call me at ***-***-****. So I can subscribe to YouTube tv, please call me because I spent ** dollars on a card that if I can't use it to subscribe to YouTube tv it will be useless to me because I don't play any games. So I would be just wasting ** dollars, I only did what she told me. I tried to call the number that she called me from, but it says that it doesn't accept phone calls to that number
GetHuman-marlerda did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-marlerda fixed the problem
We are waiting for GetHuman-marlerda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would YouTube email you?
This email address isn't valid
Follow this issue
See how GetHuman-marlerda fixes it.
This email address isn't valid

YouTube

Customer service issue
Reported by GetHuman-marlerda
Dec 4th, 2018 - 2 mons ago
I have an issue with YouTube too
Not resolved
Seen by 3 customers so far
Similar issue to 10448 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marlerda started working on this issue
Dec 4th, 2018 6:56pm