Hi there. My friend and I recently started a youtube channel entitled ‘gracie & katie...
GetHuman1650006's customer service issue with YouTube from November 2018
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The issue in GetHuman1650006's own words
Hi there. My friend and I recently started a youtube channel entitled ‘gracie & katie’ (https:**www.youtube.com*channel*UCv**Fsa*rhSAlNevKbdF*zQ ). We received an email stating that we had severely breached community guidelines for spam, misleading, and deceptive content and are unsure why. We have been told that our appeal has been denied and that our account will remain suspended, yet our channel page notifies us that we have been terminated. However, Youtube’s policy states that in order to be terminated, a three strike program exists. We have not received any prior strikes, and are still unaware of how we “severely breached” the community guidelines. We feel that communication has been poor and we have been left uninformed about the future of our channel. It was created as a fun way to express ourselves, and we have made no offensive or controversial posts. Thankyou, Gracie Wilson-Cooper and Katie Bruce.
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