Hi always had Premium coverage at cost of $*.** a month. Payed by Auto Pay. I recently...

GetHuman1639737's customer service issue with YouTube from November 2018

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The issue in GetHuman1639737's own words
Hi always had Premium coverage at cost of $*.** a month. Payed by Auto Pay. I recently had changes occur in my life and had no idea why my account is not active. Now when I try to sign up to my original plan your trying to charge me $**.**! My Accounts were hacked and I had to change my bank account numbers and get all new Visa or MasterCard cards! I do not know how to update the auto pay using my new Card? . Also why am I being punished to pay so much more? I would like to add my Boyfriend who listens to Red Tube Music and Watches alot of You Tube Videos I mainly watch the You Tube Red Music but will start watching and setting up several You tube Account's. Can anyone call me? ***-***-**** or via Email me at Gale*****@Gmail.Com. Thank You
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YouTube

Customer service issue
Reported by GetHuman1639737
Nov 27th, 2018 - 9 mons ago
I have an issue with YouTube too
Not resolved
Seen by 3 customers so far
Similar issue to 9518 others
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Timeline
GetHuman1639737 started working on this issue
Nov 27th, 2018 7:39pm