We need to load videos to YouTube to get the embedded link to load it into MLS (Multipl...

GetHuman-cbsre's customer service issue with YouTube from November 2018

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The issue in GetHuman-cbsre's own words
We need to load videos to YouTube to get the embedded link to load it into MLS (Multiple Listing Service). MLS will not allow companies to load "branded" videos to their service for that violates their rules. We currently load * videos to YouTube. * is loaded for MLS only and has nothing associated with our company or the agent listing the property. The other video is loaded for other places, such as Facebook, has information within the video that tells them how to contact our company and agents. For this we don't use the imbedded link, but the shared link.*As of today, when I load my "unbranded" video to YouTube and take the embedded link to MLS it automatically puts our company YouTube picture and the YouTube description I gave it onto the video and links it back to us, which is not allowed in MLS. Please let us know ASAP how to fix this. It not only changed the video I was loading today, but ALL videos I have loaded over the years. Our office can be fined for having this on our videos.

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Customer service issue
Reported by GetHuman-cbsre
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 8167 others
0 customers following this


GetHuman-cbsre started working on this issue
Nov 13th, 2018 8:30pm

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