I recently purchased one movie from youtube for $**.** and one full season of a show fo...

GetHuman1469159's customer service issue with YouTube from November 2018

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The issue in GetHuman1469159's own words
I recently purchased one movie from youtube for $**.** and one full season of a show for $**.**, and both time's a fuzzy gray screen appeared saying "sorry, there was an error licensing this video"....and that was it, no offer to refund my money, or a way to fix it, just that I apparently can't watch what I payed for....I have purchased movies from youtube before, but other than some lagging I was able to watch what I bought....so for the most part, disappointed so far, so any help at all would be great.
I would like youtube to either fix it so I can watch what I bought or return my money....if youtube is having a problem licensing movies and shows,I don't see how that's my fault and if I am unable to watch my purchases, I would like a refund.
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Customer service issue
Reported by GetHuman1469159
Nov 2nd, 2018 - a mon ago
I have an issue with YouTube too
Seen by 3 customers so far
Similar issue to 6993 others
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GetHuman1469159 started working on this issue
Nov 2nd 6:01am
GetHuman1469159 indicated the issue is not fixed yet.
Nov 2nd 6:08am