I create ORIGINAL music content and custom videos using various visual assets and many...

GetHuman-thetarea's customer service issue with YouTube from August 2018

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The issue in GetHuman-thetarea's own words
I create ORIGINAL music content and custom videos using various visual assets and many that i create my self.**currently i have * main channels with similar content but unique videos and music both channels over **k subs.*** MONTHS ago one of my meditation music channels got fully demonetized while it was peaking. or should i say lost the ability to be able to earn in the ad sense program.**The explanation provided by youtube in the message was " duplication " an an insinuation that copyright issues were the case.**HOWEVER NON OF MY CHANNELS EVER HAD COPYRIGHTS STRIKES ( only one time false claims that were fixed instantly )**NO REAL EXPLANATION IS PROVIDED - WITH CHANNELS OF MINE ARE generating huge watch time and views.**i have spent a very long time working non stop to make sure i only upload great content and always stay within legal fair play rights - all music is my very own that i make in my home studio and all images are custom created by me using various assets i payed allot of money for.**basically none of my videos break copyrights of anyone...all original and i do not post duplicates.**i make meditation music for brainwave stimulation to allow easy access to deep relaxed states and people enjoy them a lot - i have dedicated ** years of my life to be great at what i do and it really hurt me when the channel got this issue.*** months ago i left my job because of my back and started doing both my channels full time. this has effected me.**I do not even have the same music on this channel from my other channel...basically i try to make sure both channels are unique and have only original content that i create.**to make matters worse - my channel and work is so popular that many other people steal it and upload it to youtube...i even caught * bigger channels then me doing this. the sad thing here is that these people with unethical practices can still earn on youtube while i myself..and original creator is being punished for what reason?**because i have yet to hit ***k subs i can not contact anyone in email...and chat support can not talk to me about the issue.**my channel sonic elevator - powerful brainwave meditations - https:**www.youtube.com*channel*UC*tDqsi-RHgSovCeVuwsPJg**I would like to have this issue resolved as i have done nothing wrong other then work hard to create original content.**i have passed the suspension period and re applied to get back into the ability to earn - but have yet to have anything happen...it has been almost * and a half months.**further more - money from half a month of ad revenue was with held from the payout and now i have no idea where it went and if it will ever be paid! how can youtube hold that money? it was earned fair and square and even though i got hit with this unjust issue - that money should have not been withed.**so many channels steal others content in my niche and re upload and are ok to earn money yet an original creator with a big studio and countless investments into making a career out of providing quality content.**i need help - i know a mistake was made but some one please fix this issue as it is dragging out - i even delted allot of my video in paranoia thinking they may have caused the issue - - changed metadata and did my best to clean it up.**it is so hard for creators with good traction...and huge growth potential to get help.**youtube please help and set this right for me.**thank you.**Maxim
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YouTube

Customer service issue
Reported by GetHuman-thetarea
Aug 24th, 2018 - 4 mons ago
I have an issue with YouTube too
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Seen by 6 customers so far
Similar issue to 2426 others
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GetHuman-thetarea started working on this issue
Aug 24th 10:18pm
GetHuman-thetarea indicated the issue is not fixed yet.
Aug 24th 11:19pm
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Aug 24th 11:21pm
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Aug 25th 1:22pm
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Aug 28th 3:27am