Hello, I was surfing the internet last evening and clicked on a link that had malware a...

GetHuman-droesink's customer service issue with YouTube from August 2018

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The issue in GetHuman-droesink's own words
Hello, I was surfing the internet last evening and clicked on a link that had malware attached to it. It downloaded much information from my computer and I couldn't even opt out of the page that it took me to. I believe that it was attached to this link:*www.youtube.com*watch?v*MXIktnOnSRg*Would you be able to check it out? I hope my security information has not been compromised. My son ran some software on my MaC this morning, and hopefully removed everything. The page that came up said to contact Apple support right away-that I had a virus on my computer. I am sure they are getting money out of people who fall for this. But the upsetting thing is.... I could not get the page to close. I am not sure which email I used, so I will put one in the box and another which you could check too. *****@***.com
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YouTube

Customer service issue
Reported by GetHuman-droesink
Aug 16th, 2018 - a yr ago
I have an issue with YouTube too
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Timeline
GetHuman-droesink started working on this issue
Aug 16th, 2018 5:08pm
GetHuman-droesink indicated the issue is not fixed yet.
Aug 18th, 2018 3:33am