Yorkshire Water Customer Service

Phone Number & Contact Info

Yorkshire Water's Best Phone Number

0845 1 24 24 24
Calls Customer Service·Most popular Yorkshire Water number
Q:

How do I talk to a live human at Yorkshire Water?

A:Calling this Yorkshire Water number should go right to a real human being
Q:

Does Yorkshire Water offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Yorkshire Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Yorkshire Water number should go right to a real human being
In fact, much of this information on this page is superfluous because this Yorkshire Water phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Yorkshire Water operates the call center for this 0845 1 24 24 24 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 24 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yorkshire Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yorkshire Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Yorkshire Water is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 24 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Yorkshire Water

In summation, the best day to call Yorkshire Water is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Yorkshire Water staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Yorkshire Water

If you have time to do a bit of reading before you call Yorkshire Water, we recommend you read over some of our problem-specific articles.

What is the average water usage for a household in Yorkshire?

The average water usage for a household in Yorkshire varies depending on several factors. However, according to our records, the average water consumption in Yorkshire is around 150 liters per person per day. This figure takes into account various activities such as drinking, cooking, hygiene, cleaning, and outdoor watering. It is important to note that individual water usage can significantly differ based on household size, lifestyle, and water-saving practices. By promoting water-efficient methods like using water-saving devices, fixing leaks promptly, and raising awareness about responsible water consumption, we encourage our customers to play a vital role in conserving water and ensuring sustainability for the future. For personalized water usage data or further inquiries, please contact our customer service team.

How often does Yorkshire Water conduct water quality tests?

Yorkshire Water conducts water quality tests on a regular basis to ensure the safety and reliability of the water supply. These tests are performed at various stages, starting from the source through to the tap, including reservoirs, treatment works, and distribution networks. The frequency of these tests adheres to strict guidelines and regulations set by the Drinking Water Inspectorate. Yorkshire Water employs a comprehensive sampling program that utilizes accredited laboratories to analyze samples for a wide range of parameters such as bacteria, chemicals, and minerals. These tests are conducted systematically and routinely to monitor and maintain high water quality standards. By continuously testing the water, Yorkshire Water assures its customers that their water is safe, healthy, and meets all regulatory requirements.

Top Yorkshire Water customer service problems

Click the link above to get answers to just about any Yorkshire Water customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Yorkshire Water Customer Service Contacts

There are of course other ways to contact Yorkshire Water customer service besides the phone. Below we list the best ones, by medium.

Yorkshire Water Customer Service Live Chat

yorkshirewater.com - Customer Service
Click "Need a hand?" on the left
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Yorkshire Water provides this option.

Yorkshire Water Customer Service on X (formerly Twitter)

@YWHelp - Customer Service
Customer service Twitter feed
Yorkshire Water, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Yorkshire Water Customer Help Desk / Web Support

yorkshirewater.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Yorkshire Water customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Yorkshire Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yorkshire Water agent. This phone number is Yorkshire Water's best phone number because 144 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 1 24 24 24 include and other customer service issues. Rather than trying to call Yorkshire Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or chat. In total, Yorkshire Water has 1 phone number. It's not always clear what is the best way to talk to Yorkshire Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Yorkshire Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yorkshire Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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