My parcel JD**************** was supposed to be delivered on the **th of December. I re...

GetHuman4157978's Problem With a Delivery issue with Yodel from December 2019

Help with my Yodel issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman4157978's own words
My parcel JD**************** was supposed to be delivered on the **th of December. I received a message that said nobody was in when the driver delivered however the business had been open from *am that morning so I’m not sure how that is possible. Since then I have had no update on the whereabouts of my package or when it will be delivered. Could you please advise as to where it is and when it will be delivered?

GetHuman4157978 did not yet indicate what Yodel should do to make this right.

How GetHuman4157978 fixed the problem
I had extreme difficulty trying to talk on the phone with someone other than a robot so ended up having to pick up the parcel myself on a Saturday morning from the distribution centre as Yodel gave no indication of when I could expect the package after they couldn’t deliver it the first time.
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Yodel

Problem With a Delivery issue
Reported by GetHuman4157978
Dec 27th, 2019 - 10 months ago
Fixed
GetHuman4157978 shared how to fix
Seen by 6 customers so far
Similar issue to 1377 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4157978 started working on this issue
Dec 27th, 2019 8:02am
GetHuman4157978 confirmed the issue is fixed. Hooray!
Dec 30th, 2019 8:32am