Good afternoon, **I am writing about parcel JJD****************. **I was tracking my pa...

GetHuman-vpukyte's Missing Delivery issue with Yodel from October 2019

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The issue in GetHuman-vpukyte's own words
Good afternoon, **I am writing about parcel JJD****************. **I was tracking my parcel today, could see the driver was * deliveries away from me. *Then got a text my parcel was delivered to my lobby, but there is no parcel insight. I don't even have a lobby in my building and never requested the delivery to a safe space.*I went all the way downstairs, checked my neighbours, but there is no parcel here. I did not get a card left, my apartment was not buzzed for a delivery person to be let in and I did not get a call either if the delivery person was lost.*I called Yodel customer services but they were not helpful. Said they cannot contact the driver because they do not carry a mobile phone (?). If you could tell me where it's been left I wouldn't even mind picking it up from a street next to me. *I really need this parcel. **Please let me know how this will get re-delivered to me. **Thanks*Vai

GetHuman-vpukyte did not yet indicate what Yodel should do to make this right.

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Yodel

Missing Delivery issue
Reported by GetHuman-vpukyte
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 3404 others
0 customers following this
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Timeline

GetHuman-vpukyte started working on this issue
Oct 14th, 2019 11:13am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:13am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:13am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:13am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:13am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:14am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:14am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:14am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 11:14am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 12:02pm
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 14th, 2019 12:02pm
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 9:44am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 9:48am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 9:48am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 9:48am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 9:53am
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 17th, 2019 1:22pm
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 19th, 2019 1:08pm
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 21st, 2019 3:04pm
GetHuman-vpukyte indicated the issue is not fixed yet.
Oct 21st, 2019 3:12pm

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