Got a letter to say it was delivered at the back steps of the house. I live with houses...

GetHuman2471521's customer service issue with Yodel from March 2019

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The issue in GetHuman2471521's own words
Got a letter to say it was delivered at the back steps of the house. I live with houses backed into eachother how can anyone think that it is safe to leave valuable items at this address during the day. It is an absolute disgrace how difficult it is to contact actual people and make a complaint. Our * diget ID does not work aswell so I have no information on my delivery. I want this resolved and swiftly.
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Yodel

Customer service issue
Reported by GetHuman2471521
Mar 13th, 2019 - 5 mons ago
I have an issue with Yodel too
Not resolved
Seen by 4 customers so far
Similar issue to 1641 others
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Timeline
GetHuman2471521 started working on this issue
Mar 13th 3:36pm