I am severely disabled and cannot answer door, so my carer sat all day to wait for yode...

GetHuman-pogween's customer service issue with Yodel from November 2018

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The issue in GetHuman-pogween's own words
I am severely disabled and cannot answer door, so my carer sat all day to wait for yodel to pick up my faulty tv as arranged by very. I received three text messages stating what time the delivery would take place and no one came. I tracked the return on computer all day then suddenly at **.** pm it stated they had tried to collect my parcel but it was not ready for them. That is a complete lie as i am unable to go out and had my carer with me on pay waiting as i live alone. This has caused me great distress and i wish to complain. tracking number for parcel ************R
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Customer service issue
Reported by GetHuman-pogween
Nov 28th, 2018 - 9 mons ago
I have an issue with Yodel too
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Seen by 2 customers so far
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GetHuman-pogween started working on this issue
Nov 28th, 2018 7:29pm