I received a call from Ron Mason, he said he is with Yahoo mail *-***-***-****. He said...

GetHuman-ruthcan's customer service issue with Yahoo from August 2019

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The issue in GetHuman-ruthcan's own words
I received a call from Ron Mason, he said he is with Yahoo mail *-***-***-****. He said that there have been complaints from ** people getting hundreds of selling and marketing e-mails from my e-mail address. I told Ron that I have not been in my computer and have not log on to my Yahoo mail for over a year. I asked him for the date this started and he said July **,****. I told Ron that I do not know what going on, and if he could tell me what type of selling & marketing e-mails were being sent? He said that I would need to go to my e-mail and look for them and send them to him or Yahoo for an investigation to find the source. So with that said, I need to speak with someone, and please have a representative that speak very good English. My contact number is ***-***-****, I am requesting that a rep contact me by phone as soon as possible. Thank You

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Yahoo

Customer service issue
Reported by GetHuman-ruthcan
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 135354 others
0 customers following this

Timeline

GetHuman-ruthcan started working on this issue
Aug 2nd, 2019 9:19pm

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