I am not receiving any authentication codes to access my Yahoo email account from my co...

GetHuman3255828's customer service issue with Yahoo from July 2019

Help with my Yahoo issue
Before contacting them, items GetHuman3255828 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman3255828's own words
I am not receiving any authentication codes to access my Yahoo email account from my computer. Talking to Yahoo Customer Support Live was of no assistance at all, because Customer service suggested that the authentication codes from Yahoo were not reaching me due to the bandwidth of my phone service and this proved untrue. My phone service provider checked the messaging service on my phone and concluded that it was working perfectly. The recovery email has long been discontinued and I cannot change the phone number, since I can't access my email account. Now* Yahoo wants me to pay some third-party (BBB) in $$$ to chat. I wonder whether Yahoo cares about it's long term customers or fleecing their money. I am a very frustrated customer and would like a solution to my Yahoo Mail account problem rather than pay big bucks to chat with a third-party that may or may not find a fix. I can't afford it. Yahoo was customer-oriented when I signed up in ***** customers were number one in ****, but we are now dealing with robots or paying third parties for customer service without any positive solutions - it is insane. Kindly Advise me on how I can access my Yahoo email account from my computer without paying some third-party in America or tell me to leave Yahoo for another email service provider. Thanks.

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Yahoo

Customer service issue
Reported by GetHuman3255828
Jul 19th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 132985 others
0 customers following this

Timeline

GetHuman3255828 started working on this issue
Jul 19th, 2019 2:57pm
GetHuman3255828 indicated the issue is not fixed yet.
Jul 21st, 2019 8:49am
GetHuman3255828 shared this issue with followers on Twitter
Jul 21st, 2019 8:49am
GetHuman3255828 indicated the issue is not fixed yet.
Jul 23rd, 2019 7:25am
GetHuman3255828 indicated the issue is not fixed yet.
Jul 23rd, 2019 8:41am

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