I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed...

GetHuman2603576's customer service issue with Yahoo from March 2019

16 views | 107483 similar | 0 following
Help with my Yahoo issue
GetHuman2603576's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2603576 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2603576 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2603576 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman2603576's own words
I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed via my Apple ID for yearly fee of $*.** covering all device yahoo pro apps. I was just auto billed as of ********* for $*.** & I have the email receipt to prove I paid. My iPhone app is fine with no ads* but my iPad app is showing ads. When I tap on upgrade to pro on my iPad and try to pay(why would I?) it says I'm paid up as of the date *********! But I still have ads on my iPad Yahoo Pro app! I have no way to contact Yahoo. I tried sending an email to them but the server wouldn't or couldn't deliver it. I used an email sent to me that came from *****@***.com and got an email that said the server couldnt deliver my email to that address.

GetHuman2603576 did not yet indicate what Yahoo should do to make this right.

How GetHuman2603576 fixed the problem

We are waiting for GetHuman2603576 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2603576 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2603576
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 107483 others
0 customers following this


GetHuman2603576 started working on this issue
Mar 27th, 2019 1:47pm
GetHuman2603576 shared this issue with friends on Facebook
Mar 27th, 2019 1:47pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies