I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed...

GetHuman2603576's customer service issue with Yahoo from March 2019

8 views | 107483 similar | 0 following
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2603576 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2603576 can let us know if they help or not.
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The issue in GetHuman2603576's own words
I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed via my Apple ID for yearly fee of $*.** covering all device yahoo pro apps. I was just auto billed as of ********* for $*.** & I have the email receipt to prove I paid. My iPhone app is fine with no ads* but my iPad app is showing ads. When I tap on upgrade to pro on my iPad and try to pay(why would I?) it says I'm paid up as of the date *********! But I still have ads on my iPad Yahoo Pro app! I have no way to contact Yahoo. I tried sending an email to them but the server wouldn't or couldn't deliver it. I used an email sent to me that came from *****@***.com and got an email that said the server couldnt deliver my email to that address.

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Yahoo

Customer service issue
Reported by GetHuman2603576
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 107483 others
0 customers following this

Timeline

GetHuman2603576 started working on this issue
Mar 27th, 2019 1:47pm
GetHuman2603576 shared this issue with friends on Facebook
Mar 27th, 2019 1:47pm

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