I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed...

GetHuman2603576's customer service issue with Yahoo from March 2019

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GetHuman2603576's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2603576 will want to follow the link below to head to their help center. We will check on GetHuman2603576 later to make sure it's all set or try to help escalate.
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The issue in GetHuman2603576's own words
I have the yahoo mail app pro on my iPhone and my iPad. My yahoo pro app is auto billed via my Apple ID for yearly fee of $*.** covering all device yahoo pro apps. I was just auto billed as of ********* for $*.** & I have the email receipt to prove I paid. My iPhone app is fine with no ads* but my iPad app is showing ads. When I tap on upgrade to pro on my iPad and try to pay(why would I?) it says I'm paid up as of the date *********! But I still have ads on my iPad Yahoo Pro app! I have no way to contact Yahoo. I tried sending an email to them but the server wouldn't or couldn't deliver it. I used an email sent to me that came from *****@***.com and got an email that said the server couldnt deliver my email to that address.
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Customer service issue
Reported by GetHuman2603576
Mar 27th, 2019 - 23d ago
I have an issue with Yahoo too
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Seen by 3 customers so far
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GetHuman2603576 started working on this issue
Mar 27th 1:47pm
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