Hi, our company has the Yahoo email service. The co name is Mavk and my business email...

GetHuman-prasadng's Account Access issue with Yahoo from March 2019

6 views
 | 
108456 similar
 | 
0 following
Help with my Yahoo issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-prasadng's own words
Hi, our company has the Yahoo email service. The co name is Mavk and my business email id is *****@***.com. I access my email from both my desktop and mobile (Samsung Android). Both were working fine till yesterday morning. *Yesterday morning, while accessing my email from my desktop, I got your idiotic email recovery message and instructions to add my mobile number for recovery as well as change my password. I did all that, and then I was asked to choose Update Outlook.I did that as well and could easily access my mails. But I am not able to access Contacts. So I must actually type all email ids and autopopulate us not working. *Further, my mobile access got disabled immediately. Immediately after the recovery exercise and Updation, I cannot access my emails from my mobile. *So I uninstalled and installed the Outlook app. After installation, I added my email account and entered the new password. But the message I get is "Unable to authenticate. There was some problem during authentication. Pls try again later". I must have tried at least ** times since then, still its the same problem everytime.*I uninstalled Outlook from my mobile and reinstalled * times, but same problem continues.*This is really pissing me off as I am on the site most of the time and badly need mobile access to emails. *I dont care how but I want this problem solved at the earliest. Else, I am considering legal action against Yahoo India or Yahoo Inc,.as applicable. *I have been using gmail from laptop and mobile from several years and have never had a problem. There also, I have provided by ,mobile number for recovery, but there has been no problem. But in Yahoo (Outlook), I have so many problems. Our co did a big mistake by choosing Yahoo for our business emails. We should have chosen gmail.
GetHuman-prasadng did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-prasadng fixed the problem
We are waiting for GetHuman-prasadng to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-prasadng fixes it.
This email address isn't valid

Yahoo

Account Access issue
Reported by GetHuman-prasadng
Mar 30th, 2019 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 6 customers so far
Similar issue to 108456 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-prasadng started working on this issue
Mar 30th 5:46am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 30th 9:59am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 31st 6:21am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 31st 6:22am