Hi, our company has the Yahoo email service. The co name is Mavk and my business email...

GetHuman-prasadng's Account Access issue with Yahoo from March 2019

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The issue in GetHuman-prasadng's own words
Hi, our company has the Yahoo email service. The co name is Mavk and my business email id is *****@***.com. I access my email from both my desktop and mobile (Samsung Android). Both were working fine till yesterday morning. *Yesterday morning, while accessing my email from my desktop, I got your idiotic email recovery message and instructions to add my mobile number for recovery as well as change my password. I did all that, and then I was asked to choose Update Outlook.I did that as well and could easily access my mails. But I am not able to access Contacts. So I must actually type all email ids and autopopulate us not working. *Further, my mobile access got disabled immediately. Immediately after the recovery exercise and Updation, I cannot access my emails from my mobile. *So I uninstalled and installed the Outlook app. After installation, I added my email account and entered the new password. But the message I get is "Unable to authenticate. There was some problem during authentication. Pls try again later". I must have tried at least ** times since then, still its the same problem everytime.*I uninstalled Outlook from my mobile and reinstalled * times, but same problem continues.*This is really pissing me off as I am on the site most of the time and badly need mobile access to emails. *I dont care how but I want this problem solved at the earliest. Else, I am considering legal action against Yahoo India or Yahoo Inc,.as applicable. *I have been using gmail from laptop and mobile from several years and have never had a problem. There also, I have provided by ,mobile number for recovery, but there has been no problem. But in Yahoo (Outlook), I have so many problems. Our co did a big mistake by choosing Yahoo for our business emails. We should have chosen gmail.
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Account Access issue
Reported by GetHuman-prasadng
Mar 30th, 2019 - 6 mons ago
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Seen by 6 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-prasadng started working on this issue
Mar 30th 5:46am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 30th 9:59am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 31st 6:21am
GetHuman-prasadng indicated the issue is not fixed yet.
Mar 31st 6:22am