I recently broke my phone that had my * important yahoo accounts logged in on the yahoo...

GetHuman-katiesek's customer service issue with Yahoo from December 2018

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The issue in GetHuman-katiesek's own words
I recently broke my phone that had my * important yahoo accounts logged in on the yahoo android app. I havn't been able to remember either of those account's passwords for alittle while, and now that my phone had completely broken, i no longer have access to either account on my new phone because i can't remember the password. K*****@***.com is my more recent account & the backup recovery account listed for that one is my older account of *****@***.com. but i can't recover anything because i don't remember the password to either account. I have attempted to try a few passwords with no luck & it's very important that i get into my account because i need access to my yahoo to recover my passwords for Ipsy.com and birchbox.com so i can cancel my monthly make up bag delivery that i pay for monthly. Without access to my yahoo accounts, i'm stuck paying for * different things that im unable to cancel, so it is very important. Id like to recover or change the passwords for both accounts, and as soon as possible so i dont get charged again this month for my * subscriptions that i'm currently unable to cancel due to this issue. Thank you.
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Yahoo

Customer service issue
Reported by GetHuman-katiesek
Dec 7th, 2018 - 6 mons ago
I have an issue with Yahoo too
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GetHuman-katiesek started working on this issue
Dec 7th, 2018 2:34am