I recently broke my phone that had my * important yahoo accounts logged in on the yahoo...
GetHuman-katiesek's customer service issue with Yahoo from December 2018
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Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-katiesek's own words
I recently broke my phone that had my * important yahoo accounts logged in on the yahoo android app. I havn't been able to remember either of those account's passwords for alittle while, and now that my phone had completely broken, i no longer have access to either account on my new phone because i can't remember the password. K*****@***.com is my more recent account & the backup recovery account listed for that one is my older account of *****@***.com. but i can't recover anything because i don't remember the password to either account. I have attempted to try a few passwords with no luck & it's very important that i get into my account because i need access to my yahoo to recover my passwords for Ipsy.com and birchbox.com so i can cancel my monthly make up bag delivery that i pay for monthly. Without access to my yahoo accounts, i'm stuck paying for * different things that im unable to cancel, so it is very important. Id like to recover or change the passwords for both accounts, and as soon as possible so i dont get charged again this month for my * subscriptions that i'm currently unable to cancel due to this issue. Thank you.
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