Email Hacked, Blackmailing emails Were sent form it, Unable to Sign In, Account Recovery Failed
GetHuman1703492's customer service issue with Yahoo from December 2018
Help with my Yahoo issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1703492's own words
Recently I found my ymail id : *****@***.com *is hacked and the hacker was sending blackmailing emails to people demanding money in bitcoin.**I immediately changed my password. But after that I've been unable to sign in to my yahoo account. It's showing incorrect password.**Now I am not sure whether it is another hacker attack or I have forgotten the haphazardly changed password.**I didn't give any recovery phone number before and the recovery gmail is also inaccessible! In fact, the recovery email for this gmail is my hacked ymail(*****@***.com)!**You can easily find the verification code sent to my ymail from google.**I can assure you that I am a genuine person and actual creator and owner of this yahoo account. **I can provide my phone number now for getting the account recovery code.**I really need to access my email. Please help.**Thanks.
GetHuman1703492 did not yet indicate what Yahoo should do to make this right.
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