Hi good morning,**I am hoping you can assist me. I have a yahoo mail email address...

GetHuman-lindahei's customer service issue with Yahoo from December 2018

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The issue in GetHuman-lindahei's own words
Hi good morning,**I am hoping you can assist me. I have a yahoo mail email address - *****@***.com and have had for a number of years.**I subsribe (ie pay ) to a publication called “Travel Daily” and have been receiving it successfully for a number of years. Last week, i stopped receiving it, and on contacting the distributor, they sent me the following email to say they are receiving a bounce back - see below.**Why would this be the case, when I have been receiving their emails for over * years, and nothing has changed on my email account. *Can you please advise.**Thanks and I look forward to hearing from you.**Kind regards **Linda heiler ******@***.com***Begin forwarded message:**From: Rowena Rogers ******@***.com**Subject: Travel Daily*Date: * December **** at **:**:** AM AEDT*To: *****@***.com**Hi Linda,**Sorry to hear you've not been receiving Travel Daily for a few days. You are definitely on our distribution list, however, we are receiving the following bounce-back message from your email address:****Unfortunately there seems to be an issue with Yahoo not liking the way we send our emails and so it's causing delays and eventually leads to the newsletters not getting through to you. This is not something we can fix from our end so you could contact Yahoo and try to sort out with them directly, however, to be honest, in our experience this can be a lengthy process. If you decide to contact them, you will need to let them know that the email address we send from is *****@***.com. **Alternatively a quicker solution and what we would suggest, is switching to a different email address, eg: a gmail email address.**Let me know what you'd like to do.
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Customer service issue
Reported by GetHuman-lindahei
Dec 4th, 2018 - 2 mons ago
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GetHuman-lindahei started working on this issue
Dec 4th, 2018 6:39am