Some time ago Yahoo exposed millions, if not all, of its users’ accounts’ details, and...
GetHuman1676164's customer service issue with Yahoo from December 2018
Help with my Yahoo issue
GetHuman1676164's next move: go to the Yahoo help center.
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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1676164's own words
Some time ago Yahoo exposed millions, if not all, of its users’ accounts’ details, and many were compromised. Mine, lauriefleming, was one of them. The contact email and phone number were changed, and I have no way of accessing my account.**I have regularly, and politely, tried to get @yahoocares to fix this for me, but they refuse to acknowledge a) that it is Yahoo’s fault b) any other way of contacting Yahoo. **You’re supposed to be an internet media company, but without any contact facilities. Why is that?**I particularly want to change me Yahoo Groups settings. Despite losing my access, I still get digest emails to my non-Yahoo email account. But I have no way of changing these settings. Because of Yahoo’s failings, I deem these emails to be spam and as such in breach of New Zealand’s Unsolicited Electronic Messages Act. If you do not provide me with a remedy, I will file a complaint with the Department of Internal Affairs. I’m serious!**But, really, you don’t want that. I don’t want that. Just give me a one-time password so I can reset things myself.**Ng* mihi nui*Laurie Fleming
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