Hello. My name is diana jones. I am writing to find out information about email recov...

GetHuman-dianashu's customer service issue with Yahoo from November 2018

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The issue in GetHuman-dianashu's own words
Hello. My name is diana jones. I am writing to find out information about email recovery. My aunt is lynda Owen's and it is her account I need help with. I looked for a phone number to contact yahoo at but could not find one. The problem is my aunt has lost her new phone. To activate her old phone, and I phone *, I have to sign her in to her apple ID. The problem is she does not remember the email address that was original used to sign her up. All I have found out is it is *****@***.com. I figure it is owens since that is her last name but I cant figure the rest out. My mother in law was probably the person who originally set her up, but has since passed away. Is there anyway to find out what the original email was or is so I can get her a working phone. She is recovering from pneumonia and has chronic copd so going from store to store with her is not a possibility right now. Any information would be of a great help. My number is ***-***-****. I am at her house now so if someone could call me they could speak with her to authorize me helping her. Thank you

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Yahoo

Customer service issue
Reported by GetHuman-dianashu
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 68657 others
0 customers following this

Timeline

GetHuman-dianashu started working on this issue
Nov 10th, 2018 5:38pm