Hello,*I started getting an error message last night that my phone couldn't Sign-in to...

GetHuman1160952's customer service issue with Yahoo from September 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1160952's own words
Hello,*I started getting an error message last night that my phone couldn't Sign-in to my sbcglobal.net acct. *Message reads: "Sign-in failed."*When I open the message it says, "Sign in again. Your password has been changed. Enter your new password for the account." However, I did not change my password.*When I attempt to change under email settings I get an error message that reads: "Couldn't verify acct. The username or password is incorrect or POP**IMAP access isn't turned on for this acct. Check you email account settings on the web, then try again."*This still doesn't work. This issue has been happening for ** hours.*Thanks in advance,*Scott
GetHuman1160952 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1160952 fixed the problem
Went to my PC and reset settings and password from there. Took about ** minutes and my phone reset. *Working fine now.
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Yahoo

Customer service issue
Reported by GetHuman1160952
Sep 18th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
GetHuman1160952 shared how to fix
Seen by 3 customers so far
Similar issue to 52040 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman1160952 started working on this issue
Sep 18th, 2018 4:24pm
GetHuman1160952 confirmed the issue is fixed. Hooray!
Sep 19th, 2018 5:00pm