So about a month ago I received an email that said they couldn't send an email that I t...

GetHuman1142549's customer service issue with Yahoo from September 2018

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The issue in GetHuman1142549's own words
So about a month ago I received an email that said they couldn't send an email that I tried to send out (which I never tried to send one) and it had a LOT of random letters, numbers and symbols. After that yahoo logged me out of my account and now when I log in it want me to verify that it's me but the only way to verify is with an email that I've never had access too and I tried getting access too it but it wants me to answer security questions that I definitely didn't set up and have no idea what the answers too would be. I can log into my regular email but before I can access anything on it, it asks me to verify that it's me which like I said I cannot do, i have a lot of important information and documents and pictures on my email that i really need.

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Yahoo

Customer service issue
Reported by GetHuman1142549
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 51246 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman1142549 started working on this issue
Sep 14th, 2018 2:44pm

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