Hi! I forgot my password for “*****@***.com” my Yahoo account and also I have changed m...

GetHuman-doctorir's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-doctorir's own words
Hi! I forgot my password for “*****@***.com” my Yahoo account and also I have changed my phone number that was added to my account.*In this moment I have access to my Yahoo account on mobile app but I need to change my mobile and in this case I will loose it.*Could you please help me to change my password without using an alternate email adress or phone number?*It will be very helpfull if you send me a link to my email “*****@***.com” ( I still receive*send email from Yahoo mobile app), a link that will allow me to reset my password (I mention once again that I forgot my password, unfortunately) or any other support because is critical important to me to continue to have access to my email.*If some information is needed to verify that I am the owner of “*****@***.com” I will provide as soon as you need.*Many thanks
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Customer service issue
Reported by GetHuman-doctorir
Aug 1st, 2018 - 9 mons ago
I have an issue with Yahoo too
Seen by 4 customers so far
Similar issue to 38946 others
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GetHuman-doctorir started working on this issue
Aug 1st, 2018 6:43pm
GetHuman-doctorir indicated the issue is not fixed yet.
Aug 2nd, 2018 4:33am