I have had my Email ourloans@yahoo,com for about ** years, *I had a heart attach and a...

GetHuman-ourloans's customer service issue with Yahoo from July 2018

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Help with my Yahoo issue
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-ourloans's own words
Get a new password approved by yahoo. It is a pathetic process. They only have one way and other ways are necessary. After hours last night absolutely nothing accomplished. ... I have had my Email ourloans@yahoo,com for about ** years, *I had a heart attach and a stroke and my daughter in the USA offered me to go and live with them and do the doctoring in Ellensburg, Washington State, which I did. My daughter Judy Hull did keep my account name the same and she changed my password. Everything was fine until I came back to Mexico to live. Everything seemed to work fine and then someone from Yahoo. said that I could not use the same password, at the same time they sold there home in Ellensburg and moved.*So when I wanted to change my password I did not know how to answer the questions and I have been having my mail blocked for about one month.*They will not let me go back and use my old password, NOW WILL YOU PLEASE HELP ME GET A NEW PASSWORD.*LIKE charlesd.lewis or add a number?
They are petrified at yahoo to talk with a human being.
Accept my new password *charlesd.lewis*
Just ** years
Everything possible
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Yahoo

Change password. Just try it. Not one place works. It is realy hard to believe that any company can be so incompetent. They have all kinds of nothing questions with no help possible.
Customer service issue
Reported by GetHuman-ourloans
Jul 24th, 2018 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 35519 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-ourloans started working on this issue
Jul 24th, 2018 3:04am
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 4:29am
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 4:49am
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 4:49am
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 3:34pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 3:42pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 3:53pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 3:53pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 6:59pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 24th, 2018 6:59pm
GetHuman-ourloans indicated the issue is not fixed yet.
Jul 27th, 2018 1:50pm
GetHuman-ourloans indicated the issue is not fixed yet.
Aug 6th, 2018 4:01pm
GetHuman-ourloans indicated the issue is not fixed yet.
Aug 6th, 2018 4:02pm