I was set up to receive my billing statements from Macy's electronically. However, I go...
GetHuman-jn_neal's customer service issue with Yahoo from July 2018
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The issue in GetHuman-jn_neal's own words
I was set up to receive my billing statements from Macy's electronically. However, I got a message from Transunion saying there was a problem with my Macy's account. When i checked into it i fould that my account was past due.I have checked my inbox and my spam folder and cannot find where I ever received a billing statement e-mail for three billing cycles. Macy's credited my fees, but I have a late payment showing up on my credit report. Macy's will not fix my credit report unless they can get verification from my email provider that the emails were never sent. Can you please help me out. I've never experienced anything like this before. My yahoo address is *****@***.com. Thank you very much. Joanne Neal
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