I was set up to receive my billing statements from Macy's electronically. However, I go...

GetHuman-jn_neal's customer service issue with Yahoo from July 2018

3 views
 | 
25509 similar
 | 
0 following
Help with my Yahoo issue
GetHuman-jn_neal's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jn_neal will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jn_neal can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jn_neal's own words
I was set up to receive my billing statements from Macy's electronically. However, I got a message from Transunion saying there was a problem with my Macy's account. When i checked into it i fould that my account was past due.I have checked my inbox and my spam folder and cannot find where I ever received a billing statement e-mail for three billing cycles. Macy's credited my fees, but I have a late payment showing up on my credit report. Macy's will not fix my credit report unless they can get verification from my email provider that the emails were never sent. Can you please help me out. I've never experienced anything like this before. My yahoo address is *****@***.com. Thank you very much. Joanne Neal
GetHuman-jn_neal did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-jn_neal fixed the problem
We are waiting for GetHuman-jn_neal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jn_neal fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-jn_neal
Jul 2nd, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 25509 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jn_neal started working on this issue
Jul 2nd, 2018 5:39pm
GetHuman-jn_neal indicated the issue is not fixed yet.
Jul 2nd, 2018 8:16pm
GetHuman-jn_neal indicated the issue is not fixed yet.
Jul 2nd, 2018 8:16pm