I need help getting into my Yahoo account it is *****@***.com I'm unable to get into my...

GetHuman-elsesser's customer service issue with Yahoo from June 2018

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The issue in GetHuman-elsesser's own words
I need help getting into my Yahoo account it is *****@***.com I'm unable to get into my account because the account key verification code keeps getting sent to my old number that I no longer have access to the number that they keep sending it to is ***-***-**** and I no longer have access to a phone number I also have no access to the recovery email which comes up as Rhonda **** at gmail I have no access to that email also so basically all I need is a account key verification code sent to my new phone number which is ***-***-****. I also just wanted to let you know who know about situation I was in to let you guys be informed about what was happening I found a Yahoo customer service number online that I thought that you guys actually had someone to talk to so I call this number and it's important man on the other line he goes and tells me that I have a hacker in my account and that he's doing nudity on my account and all this and that and telling me that I'm going to get in trouble for the things that he was doing then was telling me i need to pay for * google play cards so he could remove the hacker. I just wantef to let yahoo know about that... I need to have some contact me at my moms e-mail at G*****@***.com about a account key code sent to my new number or a temporary password for my email thats *****@***.com thank you have a blessed day**Rhonda Elsesser

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Customer service issue
Reported by GetHuman-elsesser
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 24030 others
0 customers following this
Items needed
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Name of Account Holder


GetHuman-elsesser started working on this issue
Jun 29th, 2018 3:27pm