My account is locked due to repeated password attempts after I logged in to chose acc...

GetHuman828773's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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GetHuman828773's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman828773 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman828773 can let us know if they help or not.
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Before contacting them, items GetHuman828773 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman828773's own words
My account is locked due to repeated password attempts after I logged in to chose account the Font to pick account looked like the letters in this paragraph. I pressed the not you blue letters because *****@***.com wasn't highlighted, so I thought it was glitching until they switched my -**** * to **** *. Since that number is the number that started account it Defaulted permanently to old number * password reset. So I can't access my account again since I talked to Real person a couple of years ago to change mobile * and I have to wait ANOTHER ** to **hrs. I hate YAHOO since it is my *st account I don't care about security, it's just spam and bills and for people I don't know to use. My other accounts are for Family and Friends
GetHuman828773 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman828773
Jun 28th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 23437 others
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Timeline
GetHuman828773 started working on this issue
Jun 28th, 2018 11:48am