My account *****@***.com stopped working about * weeks ago. I cannot sign in, when I tr...

GetHuman-gtononko's customer service issue with Yahoo from July 2018

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Help with my Yahoo issue
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The issue in GetHuman-gtononko's own words
My account *****@***.com stopped working about * weeks ago. I cannot sign in, when I try it says "Sorry, we don't recognize this email." thus I am UNABLE to access my account. I tried to chat with customer service, but the issue couldn't be resolved. Here is the chat:*Thank for the explanation, From what you described, you're having a problem with unable to access your account "tillytdk", am i right?***:**:** AM*Me*Yes***:**:** AM*Yahoo Customer Service*I'm sorry for that, please wait for a moment while i check your account.***:**:** AM*Me*OK***:**:** AM*Yahoo Customer Service*Thank for waiting***:**:** AM*"Unfortunately, I'm unable to help you in this chat session. This must be handled by our mail team.***:**:** AM*So I suggest you create new request by email so our mail team can help you in this link: http:*****ULwMJ, and click the icon Email under We're here to help***:**:** AM*We will need more time to investigate your issue***:**:** AM*Our mail team will do their best to help you, and will contact you as soon as possible.**Please contact me at my mother's email below, thanks!

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Customer service issue
Reported by GetHuman-gtononko
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 26816 others
0 customers following this


GetHuman-gtononko started working on this issue
Jul 5th, 2018 8:44am