My last email on my att*Yahoo account arrived on Monday May **th. Since then, I have be...

GetHuman-ddunrud's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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GetHuman-ddunrud's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddunrud will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ddunrud can let us know if they help or not.
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Before contacting them, items GetHuman-ddunrud may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ddunrud's own words
My last email on my att*Yahoo account arrived on Monday May **th. Since then, I have been unable to reach any of my emails. I have no idea why but after a week of working with AT&T I am ready to pull my hair out. For years, my account with the email *****@***.com has worked reliably. It stopped last Monday and all attempts to log into it from att have failed. They insist the problem is on the Yahoo end but for some reason they are unable to contact Yahoo to resolve the issue. They have told me it was up to me to contact Yahoo to resolve the issue so I can access my account. *****@***.com**Please help me. I am desperate at this point. I believe I had a yahoo account also at one time but it has been well over a year since I last accessed it. Please help me retrieve both my and email accounts. ***-***-****.*Please call for further varification info. **Thank you very much for any assistance you can provide

GetHuman-ddunrud did not yet indicate what Yahoo should do to make this right.

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Customer service issue
Reported by GetHuman-ddunrud
Jun 3rd, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 484 others
0 customers following this


GetHuman-ddunrud started working on this issue
Jun 3rd, 2018 11:58pm

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