I can't access my account!**I have had to RESET the password at least * times in TWO ye...

GetHuman-stoleeth's customer service issue with Yahoo from May 2018

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The issue in GetHuman-stoleeth's own words
I can't access my account!**I have had to RESET the password at least * times in TWO years and it is STILL not working properly!**Sometimes the password works but tonight it is NOT.**ALSO I changed the recovery email address almost * years ago BUT it's asking for a VERY OLD hotmail address that doesn't even exist anymore! Hotmail NO LONGER exist so it's impossible to recover key code that address.**Again I have had to reset password more than once but system does not act right and says it's wrong, this is not true!**I updated recovery email address BUT it still has OLD hotmail address which no longer exist.**I am not wrong about password and have everything saved in another account and the UPDATED email recovery they have listed is WRONG.**I NO longer have the phone with the phone number (***)***-****. That's an old number! Someone else owns that number now **My old passwords have been: change* and loyalty* and Movingon**** AND Movingon****.***I just updated my password in October ****.**PLEASE HELP. I typed in the correct password and it would NOT work. I updated the e-mail address BUT They have an old one STILL listed. **I no longer have that phone and removed it from my account!**I updated my recovery email address over * your ago. It's the same name!**S*****@***.com
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Customer service issue
Reported by GetHuman-stoleeth
May 11th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 484 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-stoleeth started working on this issue
May 11th, 2018 4:37am
GetHuman-stoleeth indicated the issue is not fixed yet.
May 11th, 2018 6:43am
GetHuman-stoleeth indicated the issue is not fixed yet.
May 11th, 2018 6:44am