*) I cannot remember my Yahoo email password. As such, I would like to "reset" my passw...
GetHuman-poonfl's Account Access issue with Yahoo from April 2018
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Help with my Yahoo issue
GetHuman-poonfl's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-poonfl will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-poonfl can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-poonfl's own words
*) I cannot remember my Yahoo email password. As such, I would like to "reset" my password. My e-mail address is: *****@***.com for the past ** (ten) years.**) The reason that I have forgotten my Yahoo email password was because I do not require to use it (or hardly use the password) everytime I sign in from my desktop PC, ie. Yahoo will send me the "Yahoo Account key" to my mobile no (Malaysia): ***-***-****.**) For the past * week or so, I have not been able to sign into my email (from my desktop) was because I was not able to receive the "Yahoo Account key" in my mobile phone. I was trying to "disable" the usage of the "Yahoo Account key" but without success.**) I can now access my email box ONLY through my mobile, ***-***-**** (without the password).**) So please help*advise the following:* a) to reset my email password** b) Disable the Yahoo Account Key, ie. I prefer to use the password to access my email* * c) I travel overseas frequently and it is a problem to retrieve the Yahoo Account key from my mobile phone.*An early reply will be greatly appreciated.
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