Email sent on ** May, to cc-advoc: *Dear Yahoo Customer Care Team, **I need urgent help...

GetHuman744464's customer service issue with Yahoo from June 2018

5 views
 | 
586 similar
 | 
0 following
Help with my Yahoo issue
GetHuman744464's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744464 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman744464 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman744464's own words
Recover password ... Email sent on ** May, to cc-advoc: *Dear Yahoo Customer Care Team, **I need urgent help to recover the account of my father. **Strangely since quite a long time, he cannot log in his yahoo account. He is being prompted to recover through another email (which he should have registered at the time of account creation). **But I believe Yahoo, given latest technology should have endless ways via your servers to reopen an account by lawful reference of the identity of the user. **I can provide you with the passport copy of my dad, IP address from which he used to check his email daily and my own passport copy, last mobile device he may have accessed his account, to validate ownership. Can you please help to recover his account as all his medical reports, and correspondences are linked to the yahoo email. And he has been a loyal user of Yahoo Mail. At the age of ** years, it is not easy for his to switch platform. **In hope that Yahoo will be able to help.**Many Thanks
GetHuman744464 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman744464 fixed the problem
We are waiting for GetHuman744464 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman744464 fixes it.
This email address isn't valid

Yahoo

Yahoo
Customer service issue
Reported by GetHuman744464
Jun 3rd, 2018 - 2y ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 586 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman744464 started working on this issue
Jun 3rd, 2018 5:26am
GetHuman744464 indicated the issue is not fixed yet.
Jun 4th, 2018 11:03am
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th, 2018 2:01pm
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th, 2018 2:03pm
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th, 2018 2:04pm