Email sent on ** May, to cc-advoc: *Dear Yahoo Customer Care Team, **I need urgent help...

GetHuman744464's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Recover p***word ... Email sent on ** May, to cc-advoc: *Dear Yahoo Customer Care Team, **I need urgent help to recover the account of my father. **Strangely since quite a long time, he cannot log in his yahoo account. He is being prompted to recover through another email (which he should have registered at the time of account creation). **But I believe Yahoo, given latest technology should have endless ways via your servers to reopen an account by lawful reference of the iden***y of the user. **I can provide you with the p***port copy of my dad, IP address from which he used to check his email daily and my own p***port copy, last mobile device he may have accessed his account, to validate owner****p. Can you please help to recover his account as all his medical reports, and correspondences are linked to the yahoo email. And he has been a loyal user of Yahoo Mail. At the age of ** years, it is not easy for his to switch platform. **In hope that Yahoo will be able to help.**Many Thanks
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo
Customer service issue
Reported by GetHuman744464
Jun 3rd, 2018 - 16d ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 586 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman744464 started working on this issue
Jun 3rd 5:26am
GetHuman744464 indicated the issue is not fixed yet.
Jun 4th 11:03am
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th 2:01pm
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th 2:03pm
GetHuman744464 indicated the issue is not fixed yet.
Jun 6th 2:04pm