I am unable to access my e-mail. Normally, I use Outlook to access my Yahoo e-mail and...

GetHuman744289's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
I am unable to access my e-mail. Normally, I use Outlook to access my Yahoo e-mail and I last accessed my e-mail this way on ** April. Earlier today I attempted to access my e-mail and received no e-mail and was eventually prompted to enter my p***word. After re-entering my p***word, I tried again, but was re-prompted for my p***word.**When I tried access my Yahoo mail from Yahoo, I was unable to sign in as it was saying my p***word is incorrect. When I try resetting my p***word, I am asked which e-mail account to send the validation to. One account is something I've never heard of before, and the other is an account I had canceled ** years ago.**I need ***istance re-establi****ng my yahoo account.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman744289
Jun 3rd, 2018 - 3 mons ago
I have an issue with Yahoo too
Fixed
Seen by 11 customers so far
Similar issue to 270 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman744289 started working on this issue
Jun 3rd 3:10am
GetHuman744289 indicated the issue is not fixed yet.
Jun 4th 11:53am
GetHuman744289 indicated the issue is not fixed yet.
Jun 4th 11:53am
GetHuman744289 indicated the issue is not fixed yet.
Jun 5th 2:11am
GetHuman744289 indicated the issue is not fixed yet.
Jun 5th 11:32pm
GetHuman744289 indicated the issue is not fixed yet.
Jun 6th 11:58am