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Xoom Customer FAQ

Top Answers & How-to Guides

What is Xoom's Phone Number?

The question we are asked most often is about how to talk to Xoom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Xoom.com Account?

If you can't log in to your Xoom account, visit the Forgot Your Password page and type in your registered email address. Click Send...

Can I send money to myself using Xoom?

Yes, you can send money to yourself using Xoom. Xoom provides a convenient and secure platform for individuals to send and receive...
Ask any question you have about Xoom customer service, get an answer now.

Recent Xoom Customer Questions

How do I get my money back from a scammer?

If you believe you have been scammed, we encourage you to report the issue to Xoom Customer Service immediately. Cancel the transaction as soon as possible, if it hasn't been completed yet. Unfortunately, if the money has already been picked up or deposited, it might not be possible to retrieve it. You'll want to also report the fraud to your local law enforcement and the FTC in the US. Please remember to always protect your Xoom account and personal information to avoid scams. Stay vigilant and don't share your password or personal details with anyone you don't trust.
Asked Mar 8, 2024 2:39 PM

Help me with my Xoom customer service issue

Account Recovery

How Do I Recover My Xoom.com Account?

If you can't log in to your Xoom account, visit the Forgot Your Password page and type in your registered email address. Click Send...

Fees

What are the fees for using Xoom?

The fees for using Xoom vary based on various factors such as the amount sent, recipient country, and payment method selected. Xoom...

Transfer Time

How long does it take for a money transfer to be completed?

The time it takes for a money transfer to be completed with Xoom can vary depending on several factors. In most cases, transfers sent...

Cancellation

Can I cancel a money transfer on Xoom?

Yes, you can cancel a money transfer on Xoom, but it must be done within a certain timeframe. If you want to cancel a transfer, you...

Countries

What countries can I send money to using Xoom?

Xoom allows users to send money to several countries around the world. As of now, you can send money to over 130 countries globally....

Limits

Are there any limits on how much money I can send using Xoom?

Yes, there are limits on how much money you can send using Xoom. The specific limits may vary depending on several factors such as...

Payment Methods

What payment methods can I use on Xoom?

On Xoom, you can conveniently use a variety of payment methods to send money and pay for services. We have designed our platform to...

Non-Receipt

What happens if the recipient does not receive the money transfer?

If the recipient does not receive the money transfer through Xoom, there are several options available. Firstly, Xoom offers a Money-Back...

Languages

Is Xoom available in multiple languages?

Yes, Xoom is available in multiple languages. We strive to cater to our diverse customer base, and currently support multiple languages...

Self-Transfer

Can I send money to myself using Xoom?

Yes, you can send money to yourself using Xoom. Xoom provides a convenient and secure platform for individuals to send and receive...
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